CCPA Privacy Policy Addendum

BCforward Privacy Policy CCPA Addendum

Updated May 7, 2020

Your California Rights

California Consumer Privacy Act (CCPA)

If you are a California resident, you may have certain rights under the CCPA as it relates to how we collect, use, and disclose your personal information. The CCPA defines “personal information” to include information that identifies, relates to, describes, is reasonably capable of being associated with or could reasonably be linked, directly or indirectly, with a particular consumer or household. All phrases used under this heading have the same meaning as those phrases defined under the CCPA

CCPA Rights

CCPA Rights

You have a right to request that we disclose the following regarding your personal information:

  • The categories of personal information we have collected about or from you;
  • The categories of sources from which we collected that personal information, and the business or commercial purpose for which we collected the information;
  • The categories of third parties with whom we have shared your personal information, and the business or commercial purpose for said sharing; and 
  • The specific pieces of personal information collected.

Right to Delete. You have a right to request that we delete your personal information. However, please note we may be permitted to retain certain information necessary to complete the transaction for which the information was collected, detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, identify and repair errors and for various other reasons listed in Civil Code 1798.105(d). 

To submit a request to know or delete, you may click here, send an e-mail to support@bcforward.com,  or call us toll-free at 1-844-467-7300. If you are submitting a request in person, you may also fill out the following form and either present it in person or mail it to:

ATTN: Compliance Manager, BCforward, 9777 North College Avenue, Indianapolis, IN 46280

You may also designate an authorized agent to submit a request on your behalf by click here or calling us at 1-844-467-7300 and then also submitting written proof of such authorization via e-mail to support@bcforward.com. Please note that to protect your personal information and prevent against fraud, we will verify your identity before responding to your request by matching the information provided in your request with the information we have on file about you, and depending on the sensitivity of information requested utilizing more stringent verification methods, including but not limited to requesting additional information from you and/or requiring you to sign a declaration under penalty of perjury.

Right to Opt-Out. We do not sell your personal information to third parties and do not plan to do so in the future.

Right of Non-Discrimination. California residents have a right to exercise their rights under the CCPA without suffering discrimination. We will not discriminate against you in any way if you choose to exercise your rights under the CCPA.

CCPA Disclosures

Notice of Collection. We have collected the following categories of personal information about California Residents over the last twelve months.

Categories of personal information collected Categories of sources from which we collect the information Purpose for Collection
Identifiers, such as real name, alias, postal address, unique personal identifier, online identifier, IP address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers. Directly from you or your authorized agent (e.g., in person, over the phone, over email, your completion of online forms)Indirectly from you or your authorized agentOur customers (e.g., businesses to whom we provide services)Our service providers (e.g., partners that process personal information on our behalf)Other third parties (e.g., suppliers, screening vendors, job boards) Providing potential job opportunities for you. Referring you for a job opportunity with BCforward on assignment with BCforward’s clients. Processing your onboarding documents. Determining your eligibility for promotions and/or other job status changes. Facilitating leaves of absence requests. Facilitating requests for accommodation. Facilitating payroll. Ensuring the administration of benefits for you and your dependents. Obtaining emergency contact information. Detecting security incidents and protecting against malicious, deceptive, fraudulent, or illegal activity. Debugging and repairing errors that impair existing functionality of internal resources and databases
Categories of personal information described in California Civil Code § 1798.80(e) not otherwise listed above, such as signature, physical characteristics or description, insurance policy number, education, employment, employment history, bank account number, credit card number, or any other financial information, medical information, or health insurance information. Directly from you or your authorized agent (e.g., in person, over the phone, over email, your completion of online forms)Indirectly from you or your authorized agentOur customers (e.g., businesses to whom we provide services)Our service providers (e.g., partners that process personal information on our behalf)Other third parties (e.g., suppliers, screening vendors, job boards) Providing potential job opportunities for you. Referring you for a job opportunity with BCforward on assignment with BCforward’s clients. Processing your onboarding documents. Determining your eligibility for promotions and/or other job status changes. Facilitating leaves of absence requests. Facilitating requests for accommodation. Facilitating payroll. Ensuring the administration of benefits for you and your dependents. Obtaining emergency contact information. Detecting security incidents and protecting against malicious, deceptive, fraudulent, or illegal activity. Debugging and repairing errors that impair existing functionality of internal resources and databases
Characteristics of protected classifications under California or federal law, such as race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, or military and veteran status. Directly from you or your authorized agent (e.g., in person, over the phone, over email, your completion of online forms)Indirectly from you or your authorized agentOur customers (e.g., businesses to whom we provide services)Our service providers (e.g., partners that process personal information on our behalf)Other third parties (e.g., suppliers, screening vendors, job boards) Processing your onboarding documents. Facilitating leaves of absence requests. Facilitating requests for accommodation. Facilitating payroll. Ensuring the administration of benefits for you and your dependents. Obtaining emergency contact information
Commercial information, such as quote history, claims history, and other purchasing or consuming histories or tendencies. Directly from you or your authorized agent (e.g., in person, over the phone, over email, your completion of online forms)Indirectly from you or your authorized agentOur customers (e.g., businesses to whom we provide services)Our service providers (e.g., partners that process personal information on our behalf)Other third parties (e.g., suppliers, screening vendors, job boards) Providing potential job opportunities for you. Referring you for a job opportunity with BCforward on assignment with BCforward’s clients. Processing your onboarding documents. Determining your eligibility for promotions and/or other job status changes. Facilitating leaves of absence requests. Facilitating requests for accommodation. Facilitating payroll. Ensuring the administration of benefits for you and your dependents
Biometric information, such as fingerprints, iris scans, and related information. Directly from you or your authorized agent (e.g., in person, over the phone, over email, your completion of online forms)Indirectly from you or your authorized agentOur customers (e.g., businesses to whom we provide services)Our service providers (e.g., partners that process personal information on our behalf)Other third parties (e.g., suppliers, screening vendors, job boards) Processing your onboarding documents. Determining your eligibility for promotions and/or other job status changes. Facilitating leaves of absence requests. Facilitating requests for accommodation. Facilitating payroll. Ensuring the administration of benefits for you and your dependents. Detecting security incidents and protecting against malicious, deceptive, fraudulent, or illegal activity. Debugging and repairing errors that impair existing functionality of internal resources and databases
Internet or other electronic network activity information, such as browsing history, search history, and information regarding a consumer’s interaction with an Internet website, application, or advertisement. Directly from you or your authorized agent (e.g., in person, over the phone, over email, your completion of online forms)Indirectly from you or your authorized agentOur customers (e.g., businesses to whom we provide services)Our service providers (e.g., partners that process personal information on our behalf)Other third parties (e.g., suppliers, screening vendors, job boards) Providing potential job opportunities for you. Referring you for a job opportunity with BCforward on assignment with BCforward’s clients. Processing your onboarding documents. Determining your eligibility for promotions and/or other job status changes. Detecting security incidents and protecting against malicious, deceptive, fraudulent, or illegal activity. Debugging and repairing errors that impair existing functionality of internal resources and databases
Geolocation data Directly from you or your authorized agent (e.g., in person, over the phone, over email, your completion of online forms)Indirectly from you or your authorized agentOur customers (e.g., businesses to whom we provide services)Our service providers (e.g., partners that process personal information on our behalf)Other third parties (e.g., suppliers, screening vendors, job boards) Providing potential job opportunities for you. Referring you for a job opportunity with BCforward on assignment with BCforward’s clients. Processing your onboarding documents. Determining your eligibility for promotions and/or other job status changes. Detecting security incidents and protecting against malicious, deceptive, fraudulent, or illegal activity. Debugging and repairing errors that impair existing functionality of internal resources and databases
Audio, electronic, visual, thermal, olfactory, or similar information, such as surveillance footage. Directly from you or your authorized agent (e.g., in person, over the phone, over email, your completion of online forms)Indirectly from you or your authorized agentOur customers (e.g., businesses to whom we provide services)Our service providers (e.g., partners that process personal information on our behalf)Other third parties (e.g., suppliers, screening vendors, job boards) Detecting security incidents and protecting against malicious, deceptive, fraudulent, or illegal activity. Debugging and repairing errors that impair existing functionality of internal resources and databases
Professional or employment-related information. Directly from you or your authorized agent (e.g., in person, over the phone, over email, your completion of online forms)Indirectly from you or your authorized agentOur customers (e.g., businesses to whom we provide services)Our service providers (e.g., partners that process personal information on our behalf)Other third parties (e.g., suppliers, screening vendors, job boards) Providing potential job opportunities for you. Referring you for a job opportunity with BCforward on assignment with BCforward’s clients. Processing your onboarding documents. Determining your eligibility for promotions and/or other job status changes. Facilitating leaves of absence requests. Facilitating requests for accommodation. Facilitating payroll. Ensuring the administration of benefits for you and your dependents. Obtaining emergency contact information. Detecting security incidents and protecting against malicious, deceptive, fraudulent, or illegal activity. Debugging and repairing errors that impair existing functionality of internal resources and databases
Education information under the Family Educational Rights and Privacy Act (20 U.S.C. § 1232g; 34 C.F.R. Part 99). Directly from you or your authorized agent (e.g., in person, over the phone, over email, your completion of online forms)Indirectly from you or your authorized agentOur customers (e.g., businesses to whom we provide services)Our service providers (e.g., partners that process personal information on our behalf)Other third parties (e.g., suppliers, screening vendors, job boards) Providing potential job opportunities for you. Referring you for a job opportunity with BCforward on assignment with BCforward’s clients. Processing your onboarding documents. Determining your eligibility for promotions and/or other job status changes. Detecting security incidents and protecting against malicious, deceptive, fraudulent, or illegal activity. Debugging and repairing errors that impair existing functionality of internal resources and databases
Inferences drawn from the above information to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. Directly from you or your authorized agent (e.g., in person, over the phone, over email, your completion of online forms)Indirectly from you or your authorized agentOur customers (e.g., businesses to whom we provide services)Our service providers (e.g., partners that process personal information on our behalf)Other third parties (e.g., suppliers, screening vendors, job boards) Providing potential job opportunities for you. Referring you for a job opportunity with BCforward on assignment with BCforward’s clients. Processing your onboarding documents. Determining your eligibility for promotions and/or other job status changes. Detecting security incidents and protecting against malicious, deceptive, fraudulent, or illegal activity

Notice of Disclosure for a Business Purpose. 

The following categories of personal information have been disclosed for business purposes about California residents in the past twelve months, including identifiers; categories of personal information described in California Civil Code § 1798.80(e); characteristics of protected classifications under California or federal law; commercial information; biometric information; internet or other electronic network activity information; geolocation data; audio, electronic, visual, thermal, olfactory, or similar information; professional or employment-related information; education information; and/or inferences drawn from the above information

Categories of personal information collected Disclosed for a business purpose Category of the third party receiving information
Identifiers, such as real name, alias, postal address, unique personal identifier, online identifier, IP address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers. Providing potential job opportunities for you. Referring you for a job opportunity with BCforward on assignment with BCforward’s clients. Processing your onboarding documents. Determining your eligibility for promotions and/or other job status changes. Facilitating leaves of absence requests. Facilitating requests for accommodation. Facilitating payroll. Ensuring the administration of benefits for you and your dependents. Obtaining emergency contact information. Detecting security incidents and protecting against malicious, deceptive, fraudulent, or illegal activity. Debugging and repairing errors that impair existing functionality of internal resources and databases Our customers (e.g., businesses to whom we provide services)Our service providers (e.g., partners that process personal information on our behalf)Other third parties (e.g., screening vendors)
Categories of personal information described in California Civil Code § 1798.80(e) not otherwise listed above, such as signature, physical characteristics or description, insurance policy number, education, employment, employment history, bank account number, credit card number, or any other financial information, medical information, or health insurance information. Providing potential job opportunities for you. Referring you for a job opportunity with BCforward on assignment with BCforward’s clients. Processing your onboarding documents. Determining your eligibility for promotions and/or other job status changes. Facilitating leaves of absence requests. Facilitating requests for accommodation. Facilitating payroll. Ensuring the administration of benefits for you and your dependents. Obtaining emergency contact information. Detecting security incidents and protecting against malicious, deceptive, fraudulent, or illegal activity. Debugging and repairing errors that impair existing functionality of internal resources and databases Our customers (e.g., businesses to whom we provide services)Our service providers (e.g., partners that process personal information on our behalf) Other third parties (e.g., screening vendors)
Characteristics of protected classifications under California or federal law, such as race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, or military and veteran status. Processing your onboarding documents. Facilitating leaves of absence requests. Facilitating requests for accommodation. Facilitating payroll. Ensuring the administration of benefits for you and your dependents. Obtaining emergency contact information Our customers (e.g., businesses to whom we provide services)Our service providers (e.g., partners that process personal information on our behalf)Other third parties (e.g., screening vendors)
Commercial information, such as quote history, claims history, and other purchasing or consuming histories or tendencies. Providing potential job opportunities for you. Referring you for a job opportunity with BCforward on assignment with BCforward’s clients. Processing your onboarding documents. Determining your eligibility for promotions and/or other job status changes. Facilitating leaves of absence requests. Facilitating requests for accommodation. Facilitating payroll. Ensuring the administration of benefits for you and your dependents Our customers (e.g., businesses to whom we provide services)Our service providers (e.g., partners that process personal information on our behalf)Other third parties (e.g., screening vendors)
Biometric information, such as fingerprints, iris scans, and related information. Processing your onboarding documents. Determining your eligibility for promotions and/or other job status changes. Facilitating leaves of absence requests. Facilitating requests for accommodation. Facilitating payroll. Ensuring the administration of benefits for you and your dependents. Detecting security incidents and protecting against malicious, deceptive, fraudulent, or illegal activity. Debugging and repairing errors that impair existing functionality of internal resources and databases Our customers (e.g., businesses to whom we provide services)Our service providers (e.g., partners that process personal information on our behalf)Other third parties (e.g., screening vendors)
Internet or other electronic network activity information, such as browsing history, search history, and information regarding a consumer’s interaction with an Internet website, application, or advertisement. Providing potential job opportunities for you. Referring you for a job opportunity with BCforward on assignment with BCforward’s clients. Processing your onboarding documents. Determining your eligibility for promotions and/or other job status changes. Detecting security incidents and protecting against malicious, deceptive, fraudulent, or illegal activity. Debugging and repairing errors that impair existing functionality of internal resources and databases Our customers (e.g., businesses to whom we provide services)Our service providers (e.g., partners that process personal information on our behalf)Other third parties (e.g., screening vendors)
Geolocation data Providing potential job opportunities for you. Referring you for a job opportunity with BCforward on assignment with BCforward’s clients. Processing your onboarding documents. Determining your eligibility for promotions and/or other job status changes. Detecting security incidents and protecting against malicious, deceptive, fraudulent, or illegal activity. Debugging and repairing errors that impair existing functionality of internal resources and databases Our customers (e.g., businesses to whom we provide services)Our service providers (e.g., partners that process personal information on our behalf)Other third parties (e.g., screening vendors)
Audio, electronic, visual, thermal, olfactory, or similar information, such as surveillance footage. Detecting security incidents and protecting against malicious, deceptive, fraudulent, or illegal activity. Debugging and repairing errors that impair existing functionality of internal resources and databases Our customers (e.g., businesses to whom we provide services)Our service providers (e.g., partners that process personal information on our behalf)Other third parties (e.g., screening vendors)
Professional or employment-related information. Providing potential job opportunities for you. Referring you for a job opportunity with BCforward on assignment with BCforward’s clients. Processing your onboarding documents. Determining your eligibility for promotions and/or other job status changes. Detecting security incidents and protecting against malicious, deceptive, fraudulent, or illegal activity. Debugging and repairing errors that impair existing functionality of internal resources and databases Our customers (e.g., businesses to whom we provide services)Our service providers (e.g., partners that process personal information on our behalf)Other third parties (e.g., screening vendors)
Education information under the Family Educational Rights and Privacy Act (20 U.S.C. § 1232g; 34 C.F.R. Part 99). Providing potential job opportunities for you. Referring you for a job opportunity with BCforward on assignment with BCforward’s clients. Processing your onboarding documents. Determining your eligibility for promotions and/or other job status changes. Detecting security incidents and protecting against malicious, deceptive, fraudulent, or illegal activity. Debugging and repairing errors that impair existing functionality of internal resources and databases Our customers (e.g., businesses to whom we provide services)Our service providers (e.g., partners that process personal information on our behalf)Other third parties (e.g., screening vendors)
Inferences drawn from the above information to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. Providing potential job opportunities for you. Referring you for a job opportunity with BCforward on assignment with BCforward’s clients. Processing your onboarding documents. Determining your eligibility for promotions and/or other job status changes. Detecting security incidents and protecting against malicious, deceptive, fraudulent, or illegal activity Our customers (e.g., businesses to whom we provide services)Our service providers (e.g., partners that process personal information on our behalf)Other third parties (e.g., screening vendors)

Notice of Sale of Minors’ Information

We do not sell the personal information of minors under 16 years of age.

California Direct Marketing (Shine the Light)

California Civil Code § 1798.83 permits you to request information regarding the disclosure of your information by us to third parties for their direct marketing purposes. Note that our response to these requests will be duplicative and more limited than its response to the Right to Know requests under the CCPA (described above). To make such a request, please send an email to support@bcforward.com with the subject line, “CALIFORNIA SHINE THE LIGHT REQUEST,” or write us at:

ATTN:  Compliance Manager, BCforward, 9777 North College Avenue, Indianapolis, IN 46280

Contact Us

If you have any questions or concerns about our privacy policies and practices please click here to file a ticket with our Global Support Team, send an e-mail to support@bcforward.com,  or call us toll-free at 1-844-467-7300. You may also send a written inquiry via mail to:

ATTN:  Compliance Manager, BCforward, 9777 North College Avenue, Indianapolis, IN 46280